Pharmacy Delivery at Home

Frequently Asked Questions

How does pharmacy delivery at home work with Sehet.pk? + −

You share your prescription or the list of medicines needed either through the website or by calling/WhatsApp 0318-2800021 if you're unable to book online and the medicines are sourced and delivered to your home.

Do I need a prescription to order medicine delivery? + −

For prescription medicines, yes, a valid prescription is needed. Over-the-counter items can typically be ordered without one.

Are the medicines delivered genuine and sourced from licensed pharmacies? + −

Yes, medicines are sourced through licensed pharmacy channels, so families can trust that what's delivered is genuine, exactly as it would be if collected in person from a pharmacy.

How fast is pharmacy delivery once I place an order? + −

Delivery times depend on your location in Karachi and medicine availability, but same-day delivery is generally possible for most orders placed within service hours.

Can I order medicines for a family member who isn't home, to be delivered directly to them? + −

Yes, as long as you provide the correct delivery address and patient/recipient details at booking, medicines can be delivered to wherever the patient is.

Can pharmacy delivery be set up as a recurring service for chronic medication? + −

Yes, for patients on long-term medication, a recurring delivery plan can be arranged so refills arrive automatically rather than needing a fresh order each time.

What if a prescribed medicine isn't available will the order be cancelled? + −

If a specific medicine isn't available, the team will inform you and discuss alternatives or adjusted delivery timing rather than simply cancelling without notice.

How do I place a pharmacy delivery order? + −

Order through the website by uploading your prescription and confirming the address, or call/WhatsApp 0318-2800021 if you're unable to book online.